Shipping area

By placing an order from the site we ship only to the countries of the European Union. If you want to have the package delivered to a country outside Europe, you must contact us at order@renda.net and we will do our best to send the package all over the world.

Shipping Cost

The cost of shipping is calculated based on the shipping country. You will see the shipping cost before making the payment.

Shipping time

After placing the order with immediate payment, the shipment will be carried out on the first available working day.

The package will then be entrusted to the express courier who will take care of delivering it to the indicated address in 2/3 days in Italy. For European countries the estimate is 5/7 working days.

In order to guarantee maximum quality, any order for fresh products (e.g. cheese) will only be shipped on Mondays and Tuesdays.

For inconvenient areas defined by the courier, we reserve the right to vary the price and shipping times or, if necessary, in agreement with the customer, cancel or refund the order.

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Shipping address

Enter the address you are sure it is always manned.

The goods will be delivered to the address specified in the order. Every time, check all your details (especially house number, number on the intercom, post code). We ask you to be as precise as possible.

If the shipping address is different from the billing address, you can add a new address, both at the time of the order and by logging into your account. Likewise, the addresses are always editable.

Shipping packaging

The quality of our packaging is very high and this makes us fall within the strictest security measures required by express couriers all over the world.

Obviously, the management of shipments requires compliance with HACCP procedures relating to food safety.

To ensure that you receive your order in perfect condition, we use suitable packaging for the protection and conservation of the products.

Renda.net offers its customers a selection of “fresh” products such as meats, cheeses, bottarga and various.

To ensure the cold chain, we pack orders in special packaging such as thermal bags and isothermal food containers that allow, thanks to the insertion of ice gel, to maintain the temperature. The amount of ice placed inside the thermal packaging varies according to the delivery location and seasonal temperatures. For this reason, the prices of fresh products could be increased.

When the cold chain is not necessary, we pack orders in corrugated cardboard boxes, which protects the products from shocks.